Policy and Procedure

Steel City Narrative is dedicated to writing your story, together. Whether you are a corporation, small business or an individual, capturing your business highlights is where your narrative begins.

Steel City Narrative's vision is to be the leading platform for Pittsburgh narratives, recognized for our commitment to authenticity, inclusivity, and innovation.

Steel City Narrative (“we”, “us”, “our”, “I”) respects your privacy and is committed to protecting it through our compliance with this policy. 

This policy describes:

• The types of information we may collect or that you may provide when you access or use Steel City Narrative.

• Our practices for collecting, using, maintaining, protecting, and disclosing that information.
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We collect several types of information from and about users of our services, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);

• That is about you but individually does not identify you; and/or

• About your internet connection, the equipment you use to access our services, and usage details.

User Conduct: Users are expected to use the Steel City Narrative platform in a respectful and considerate manner. Any use of the platform that infringes upon the rights of others, or inhibits the use of the platform by others, will not be tolerated.

Intellectual Property: All content provided on Steel City Narrative is the intellectual property of the respective owners. Unauthorized use or distribution of this content is strictly prohibited.

Content Accuracy: While we strive to provide accurate and up-to-date information, we cannot guarantee the validity or accuracy of all content presented on Steel City Narrative.

Changes to Policies: We reserve the right to modify or replace these policies at any time. We will provide notice of any major changes to our user base.

Content Creation: All content created for Steel City Narrative must align with our mission and values. It should be original, accurate, and respectful. Any use of external sources must be properly cited.

User Interaction: Interactions with users should be professional and courteous. Respond to user inquiries in a timely manner and strive to provide helpful, accurate information.

Privacy and Security: Protect user data in accordance with our Privacy Policy. Do not share or disclose any personal information without explicit consent from the user.

Continuous Improvement: Regularly review and update our services to ensure they meet the needs of our users. Seek feedback and make necessary improvements.

Compliance: Comply with all applicable laws and regulations in our operations. Any suspected violations should be reported immediately.